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Remote support.
As simple as it needs to be.

3 steps. 30 seconds. That's it.

Copilot® has been used for over 0 connections!

How it works

Click

Start a new session by clicking "Help Someone". We'll give you an invitation code for that session.

Send the Code

Give this code, or the handy link we provide, to the person you want to help.

Connect

See their screen, move their mouse, and type on their keyboard. From anywhere in the world.

Haven't used Copilot before?

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“Provide easy support, quickly, to non-technical users.”

Remi, New Brunswick

“Copilot was always very easy to connect with clients.”

Mark, New Zeland

“Copilot is the easiest way to do the most frustrating job in IT: remote tech support.”

Tim, Pennsylvania

The Technology

Secure

Copilot® uses Transport Layer Securty 1.2 (commonly known as SSL) to encrypt connections and ensure session integrity. No session data is ever stored by Copilot. The only thing we store is metadata necessary for billing and troubleshooting. All payment data is stored in an industry-leading, PCI compliant vault. And all passwords are stored salted and hashed, never in the clear.


Reliable

Copilot® makes outbound connections on both sides of the session. This ensures we can make the connection reliably, without having to deal with firewalls, routers, NATs, proxies, or anything else that might get in the way of the connection.


Cross
Platform

The "helper" or "viewer" side of the connection runs in your web browser, meaning you can use it from Windows, Mac, Linux, or even a mobile device. The "host" side runs on Windows or Mac. Every operating system can connect to any other operating system.


Who Uses Copilot®