Helpdesk App
Create a help desk or knowledge base with text, images, videos, and embeds. Use custom visibility rules to share the right content with the right clients.

Powerful out-of-the box functionality,
ready to go.
Provide clients a uniform experience with on-brand design, combined in-product notifications, and consistent email notifications. And with modularity built-in, start with just one App, and add more when the time is right.
Article Management
View everything Helpdesk-related on a unified page. Here you can rearrange articles, organize tags, set up custom visibility rules, and more.

Give your team all the tools it needs to create a powerful Helpdesk
Rich Text Editor
Create compelling visual content with a full rich text editor.
Attachments
Upload file attachments inline on articles to make them easily accessible.
Embeds
Add embeds to articles to make content more interactive and useful.
Article Links
Share articles with clients seamlessly by using article links.

"Copilot is the ultimate sidekick for Trulytell - it lets us streamline our client communication, manage projects, and create a special on-brand experience for our clients. "
Founder, Trulytell