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Helpdesk App

Create a help desk or knowledge base with text, images, videos, and embeds. Use custom visibility rules to share the right content with the right clients.

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Powerful out-of-the box functionality, ready to go.

Provide clients a uniform experience with on-brand design, combined in-product notifications, and consistent email notifications. And with modularity built-in, start with just one App, and add more when the time is right.

Article Management

View everything Helpdesk-related on a unified page. Here you can rearrange articles, organize tags, set up custom visibility rules, and more.

Give your team all the tools it needs to create a powerful Helpdesk

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Rich Text Editor

Create compelling visual content with a full rich text editor.

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Attachments

Upload file attachments inline on articles to make them easily accessible.

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Embeds

Add embeds to articles to make content more interactive and useful.

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Article Links

Share articles with clients seamlessly by using article links.

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"Copilot is the ultimate sidekick for Trulytell. It lets us streamline our client communication, manage projects, and create a special on-brand experience for our clients. "

Joshua Brueckner

Founder, Trulytell

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Upgrade your service business

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